Tech support (available everyday 7am-10pm CT) starts when you sign up. Device coverage starts at Day 31 after sign up. For those with a mobile plan, coverage starts at Day 31 after the mobile device has been registered. Pre-existing conditions and breakdowns that occur before Day 31 are not covered. Coverage continues as long as you're enrolled in the Asurion Care for streaming devices plan.
Plan coverage remains in effect throughout tthe duration of your term, unless canceled. In the event your product is being serviced by an authorized service center when this Plan expires, the term of this Plan will be extended until the covered repair has been completed.
Streaming devices
No, you don’t need to register devices other than mobile phones—but it helps. Registering makes claims easier, speeds up approvals, and gives you faster access to expert help.
Phones
Yes, you need to register your phone to be covered if you are enrolled in the mobile device plan. To register your phone or other device, click here.
You may start a claim anytime after Day 31 of coverage. For those with a mobile plan, coverage starts at Day 31 after the mobile device has been registered. Pre-existing conditions and breakdowns that occur before Day 31 are not covered.
You can cancel your Asurion Care for streaming devices plan at any time by calling 866-856-3879. You’ll receive a prorated refund of your monthly fee upon canceling. Plan will continue monthly until canceled.
Note: You have 30 days after cancellation to file a claim.